The Connection Center (Clearinghouse) volunteers are the front line of Love INC’s work. The Clearinghouse, or Call Center, is open Monday-Thursday from 10am-2pm. Volunteers, working in 2-hour shifts, take calls from clients. They receive the requests for help, screen them, verify that the needs and client information are genuine, and refer these requests to a partner church ministry, volunteer, or community agency. The follow up to ensure the need was met, to offer spiritual support, and to continue building the relationship.